Terms of Service
Effective Date: 15.03.2024
Welcome to KSupport24. By accessing or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website, services, or communicating with our support team, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use KSupport24.
2. Services Provided
KSupport24 offers a range of services including but not limited to:
IT & Technical Support
Custom Software Solutions
Business Consulting
Marketing Strategy & Development
Web Hosting, Design & Management
Import/Export and Company Setup Services (via RusGate)
We reserve the right to modify or discontinue any service at our discretion without notice.
3. User Responsibilities
Provide accurate and complete information when requested
Not engage in any activity that interferes with or disrupts our services
Use the services only for lawful purposes
4. Payments and Subscriptions
Invoices must be settled within the stated period (usually 7 or 14 days)
Subscription-based services renew automatically unless canceled
No refunds for completed services unless otherwise agreed
We accept payments via [Bank Transfer, PayPal, Card, etc.]
5. Confidentiality
Both parties agree to maintain confidentiality of sensitive data including:
We will never sell or disclose client information to third parties without consent.
6. Intellectual Property
All custom software, designs, reports, and documents provided by KSupport24 remain the intellectual property of KSupport24 until full payment is received. Rights may be transferred as agreed in the contract.
7. Third-Party Services
KSupport24 may integrate or suggest third-party tools (e.g., Google, Microsoft, WhatsApp). We are not liable for outages, policy changes, or data handling by third parties.
8. Limitation of Liability
- Any indirect, incidental, or consequential damages
- Loss of data or revenue due to service downtime
- Client misuse or misconfiguration of systems we deliver
9. Termination
- We may suspend or terminate services if terms are violated, payments are overdue, or behavior is abusive/fraudulent
- Clients may terminate services by written notice; fees may still apply for completed work
10. Governing Law
These Terms shall be governed by the laws of [Insert Country / Jurisdiction], and any disputes will be settled in the courts of [Insert Jurisdiction].
11. Updates to Terms
We may update these Terms from time to time. Continued use of KSupport24 services constitutes acceptance of the revised Terms.